1. Transparent Pricing
At Freight Forwarding Service Ltd., we pride ourselves on offering transparent pricing with no hidden destination charges. We understand that each client has unique shipping requirements, and we are committed to tailoring our services to meet these individual needs. Our competitive rates are designed to provide excellent value, and our flexibility allows us to offer services that larger competitors cannot match.
We offer a comprehensive range of services including Air and Ocean Freight Forwarding, Ocean Freight Consolidation, Air Freight Consolidation, Vendor Consolidation, Customs Clearance, Marine Insurance, Distribution, and various other value-added global logistics solutions. Our mission is to provide an exceptional shipping experience for our clients, ensuring that whether you are importing or exporting, you can rely on Freight Forwarding Service Ltd. for top-notch service. We value our clients’ business and show our appreciation by offering flexible scheduling and competitive rates that save time and money.
As a smaller, specialised team, we are able to offer personalised attention and high-quality freight services, setting us apart from our larger competitors. This advantage allows us to build strong relationships with our clients, providing tailored solutions that meet their specific shipping needs.
2. Customised Collection and Delivery
At Freight Forwarding Service Ltd., we understand the importance of timing and efficiency in shipping. We aim to provide precise collection and delivery slots within a two-hour window, allowing you to plan your day more effectively. This service is available in areas supported by our own fleet. However, in regions where we rely on our partner network, we may not be able to offer this specific option. Despite this, we work diligently to ensure timely and reliable service wherever you are.
3. Global Shipping Solutions
Our commitment to seamless global shipping is supported by our advanced web portal. This tool allows you to track the progress of your shipments in real-time, whether they are national or international. You can easily arrange for the collection of your shipment from your original address and its delivery to your destination address through our user-friendly website. This convenience ensures that you can manage your shipping needs from anywhere in the world, providing peace of mind and efficient service.
4. Door-to-Door Services
Freight Forwarding Service Ltd. offers competitively priced door-to-door national and international shipping services. These services benefit from our extensive international shipping network and our deep knowledge of shipping processes in various countries. Our streamlined process ensures that your shipments are handled efficiently and cost-effectively, protecting you from unnecessary expenses. We take pride in safeguarding your shipments, ensuring they reach their destinations safely and on time.
5. Expertise in Worldwide Freight
Our central customer contact center, based in the UK, is staffed with experts who have firsthand knowledge and experience in local import and export requirements and processes. This expertise allows us to provide valuable insights and assistance, ensuring that your shipments comply with all regulations and requirements. By leveraging our international network, we are able to offer reliable and informed service, tailored to meet the specific needs of our clients.
6. Complimentary Packing Materials
To ensure your goods are packed securely for international shipping, Freight Forwarding Service Ltd. provides free packing materials, including bubble wrap, rolls of tape, marker pens, and shipping cartons or barrels. These materials are designed to protect your items during transit. Should you require additional packing materials, we only charge for the delivery of these items. You are welcome to use your own boxes or cartons, but please ensure they are made of strong cardboard suitable for international shipping. If you choose to use your own cartons, please provide us with their exact dimensions (length, width, and height) so we can give you an accurate quote. Our complimentary cartons are chemically hardened and specifically designed for the protection of your excess baggage during sea and air shipping.
7. Suitcase Shipping
We understand that clients may need to ship a variety of items, including suitcases, holdalls, and backpacks. At Freight Forwarding Service Ltd., we accept these items for shipping. To provide you with an accurate quote, please ensure you provide the exact dimensions (length, width, and height) of each item. Our team is dedicated to ensuring that your belongings are shipped securely and efficiently.
8. Flexible Carton Usage
There is no time limit on using our provided cartons. We recommend that you allow yourself plenty of time to pack your items carefully, avoiding any last-minute rush. Our goal is to make the packing process as convenient and stress-free as possible for you.
9. Door-to-Port/Airport Service
For clients who prefer to collect their shipments at the destination terminal, Freight Forwarding Service Ltd. offers a door-to-port shipping service. This service allows you to collect your shipment upon its arrival at the destination terminal. As the owner or sender, or through your consignee, you will need to handle customs clearance and settle any terminal charges, customs duties, local taxes, or wharfage fees, including quarantine fees if applicable. This service provides flexibility for clients who have specific collection preferences or requirements at the destination.
